Returns & Exchanges

At Emarati Scents, we are committed to your satisfaction and offer a 14-day return period for unused products in their original packaging. We strive to ensure every customer finds their perfect fragrance match with confidence and ease.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or our online portal with your order number and reason for return to receive a Return Authorization.

• 2.
  Pack Securely

  Place the items in their original luxury packaging and ensure the outer shipping box is securely taped to prevent damage during transit.

• 3.
  Ship the Package

  Affix the provided return shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Quality Inspection & Refund

  Once our fragrance experts inspect the returned items, we will process your refund or exchange to your original payment method within 5-7 business days.